The interview with Evan Kohlmann (about 7:40 into the above video) was the really insightful part. Anybody (me included) can point out what's wrong with our homeland security tactics, but Kohlmann points out what we could be doing differently in the Muslim world. For example, we could do proper intelligence work and continuously draw attention to the fact that more Muslim civilians die at the hands of al Qaeda than Americans do.
By the way, if you're keeping score on how many Muslim countries we're entangled in, don't count out Iraq just yet. The U.S. Embassy in Baghdad has plans to double in size. What was it that bin Laden said about "bleeding America to the point of bankruptcy"?